Shipping & Returns

Shipping

For any questions please contact us by emailing inquiries@heimarkvineyard.com or by calling 7072007766.

Wine is not shipped immediately. We will contact you with an estimated shipping date after purchase. Please note that we monitor weather conditions in order to safeguard wine quality. If you have any timing pressure (e.g. wine for gifts or special events), please contact us via email or telephone to let us know.

The purchaser is responsible for shipping costs. The purchaser must be of legal drinking age and an adult of legal drinking age must sign for delivery. We recommend the purchaser provides a business address for shipping to ensure an available signatory. If a shipment fails to be delivered and is returned, we will charge the card used on the order for the reshipment fee. Please note Dutch Canyon LLC cannot be held liable for delayed delivery.

Due to ever changing direct-shipping laws and regulations, the list of states that we ship to may change at any time. All wines are sold in California and title passes to the purchaser in California. We will arrange for shipment on behalf of the purchaser, to an address specified by the purchaser, provided that in our sole discretion we believe that such shipment will not subject us to the risk of any sort of legal action or other harm. If a purchaser lives in a state where the direct shipment of wine may violate the law, we will contact the purchaser to discuss shipping options. Options may include provision of an alternative shipping address in a state where the direct shipment of wines to consumers is permitted or storage of the wines at an acceptable third-party storage facility.

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Returns

Your purchase of Heimark Vineyard wine is non-refundable and we do not accept returns. Please contact us immediately by email or telephone if there is any damage during shipping.